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Click here to access your account, don't forget you will need your username and password.
Click here to register on the Hard Yakka website and start shopping today.
As a member you can:
- Check out faster when making a purchase
- Check the status of your orders
- See any of your past orders
- Change your account details, including password
- Store any extra shipping addresses
- Access our online returns page (to simplify the returns process for online purchases).
Don't worry if you forget your password — you can click here and enter your email address to receive a password reset link.
No, we don't save any of your payment details which means you will have to enter them each time you place an order.
We take security seriously. Your payment details are automatically encrypted when you enter them on our website.
We love hearing feedback on our products, because as a valued customer your opinion is important to us. We've provided some guidelines to make sure that your feedback remains helpful to all. To keep it fair and consistent we only post reviews that are in adherence with these guidelines. So here's an idea of how best to do it:
- Keep feedback based on the product only and your experience of using the product, e.g. size, fabric, how it works?
- Be honest — tell us what you like about the product and what you don't like about the product
- Keep it clean, get to the point and provide helpful feedback
- Offensive, racist, crude, inappropriate comments won't be posted.
- To protect your privacy we can't post any personal information, so use of a nickname for the review. Links to other websites and references to other retailers is also potentially misleading to visitors, so we cannot post this information.
If you want to talk to us about anything concerning prices, promotions, shipping, customer service or details that are personal to your purchase then please email us at firstname.lastname@example.org.
When you have successfully completed your order, you will receive a confirmation email. If you don't receive an email, please contact our Customer Service team at email@example.com.
Yes, you can email our Customer Service team at firstname.lastname@example.org.
Our home page will always be updated with the latest and greatest Hard Yakka product and promotions.
If you have a promotion code will be prompted to apply the promotion code to your order in the Checkout.
It may have expired, been entered incorrectly or not be valid if your order does not meet the terms and conditions of the promotion.
No, unfortunately only one promotion code can be applied to each order.
Promotion codes can only be applied in the Checkout at time of purchase.
It will appear in the Checkout and applied to the balance of your order.
Gift vouchers are a great way to share Hard Yakka with your family and friends to. Click here to purchase.
Your gift voucher can be used to purchase any product on the Hard Yakka website.
Hard Yakka gift vouchers are valid for 36 months from date of issue.